• 1 September 2008
• Reference: JR200243

• Customer Service Administrator - Docklands - £18k to £22k

• Docklands £18,000 - £22,000 p/a Permanent
• Benefits: 18000 to 22000

Customer Service Administrator - Docklands - £18k to £22k

An experienced Customer Service Administrator is required to work within a leading social housing repairs and maintenance provider.

Our client is seeking someone to be the first point of contact for customers that will log and progress their repairs.

Main tasks and duties will include:
To take customer repair orders
To make appropriate and relevant appointments for clients
To conduct outbound communications with customers to arrange post repair inspections and carry out customer satisfaction surveys
To carry out any repairs processing activities
To contribute to team meetings with ideas, suggestions or recommendations
General ad hoc duties when required

This is an excellent opportunity for an experienced Customer Service Administrator to take on different workload and various challenges.

You must have a good working knowledge of all MS packages and have excellent attention to detail.

Please only apply if you are an experienced Customer Service Administrator, who has experience of working within a maintenance company.

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Keywords related to this job

• Secretarial & Office Support,
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• Construction,
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• Admin