• 29 May 2008
• Reference: JR200022

• International Affluent Senior Review Officer - Kent

• Kent £0 - £34,000 p/a Permanent

A senior review officer is required for the UK's leading wealth manager, serving affluent, high net worth and intermediary clients worldwide, providing international and private banking, fiduciary services, investment management and brokerage. The role is based in Kent.



The purpose of role is to be accountable for individual complaint cases and ensure progression to resolution. You will be responsible for making decisions where ex-gratia payments/policy related payments are appropriate within agreed discretionary limits. You will also be responsible for calculating levels of redress or compensation and evaluating levels of goodwill payments



A thorough knowledge of product services, including investments & pensions, is required for this role. You will demonstrate good understanding of group and FSA governance requirements including know your customer, suitable advice, money laundering and data protection, as well as a thorough understanding of the complaints lifecycle within the financial industry.

View on map
• Send to a friend

• Apply

Keywords related to this job

• Investment Management,
• Private Clients,
• Kent,
• Permanent,
• Private Wealth Management,
• jobs in kent,
• private clients jobs,
• relationship manager,
• private wealth manager,
• investment jobs in london,
• client services jobs,
• client reporting,
• trainee,
• second jobber,
• investment,
• banking,
• finance,
• securities jobs,
• jobs in london,
• finance jobs,